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Centauro car hire alicante reviews

6,415 results sorted by
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Sale (7,568)Rent to Own (993)New Construction (700)
620,000
* €/m2
228 m2 | 6 bedrooms | 10 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
reviews. 3 helpful votes. AVOID Centauro car rental - BEWARE it is a SCAM!!!! 2 years ago. Save. Hi all -. Centauro Alicante made us pay EUR for​. Answer 1 of 3: A booking via albir-properties-for-sale.com.ru with Centaruo rent a car at Alicante Airport 1 to 8 August We were ripped-off by having to pay for full (CDW). Answer 1 of 5: Beware. Car picked up in dark, indoor car park where we noted 3 dents in addition to 2 already noted on paperwork. No further.

Surprise, surprise, the 3 dents were not mentioned but a new scratch was found by torchlight. Yes, torchlight. They refused to issue any paperwork except for the invoice. Worst company to use. Robbed of excess even with no damage on return, damage on car when collected had mysteriously disappeared? I have excess insurance so will be reimbursed, however, hire at your peril.

There are enough warnings on this forum and elsewhere about poor car rental companies and enough recommendations for good, reputable car rental companies yet people do their research after they have had a bad experience. This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Log in to get trip updates and message other travellers. Centauro Car Hire. Watch this Topic. Browse forums All Browse by destination. Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Have also tried to call the service desk in Funchal but there is no answer therefore, this leaves us unable to contact Centauro in any way!

Update: Managed to get online The first one, was cancelled on 27th March with the refund being received immediately in my credit card account.

However, I am still waiting the refund of the other, cancelled on 11th April. This is despite two e-mails sent to customer services on 26th April and 13th May A complaint has been raised mid-May with my credit card company about the missing refund but I have been told, it will take six weeks before I get any communication from them about this. I cancelled my booking over a week ago and have not received anything from Centauro.

I have been booking with Centauro for years now, voucher no. I had to cancel due to the covid I received an email stating that they had issued credit points on my account, I contacted their call centre who speak excellent English and they informed me that they had received my email and already processed the refund!

Excellent service - will continue to use this company as soon as i can travel back. Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. I twice used the email form on their website to request a refund to which I thought there was no reply so I finally phoned them.

The lady I spoke to was very efficient and understanding and processed the refunds straight away. Also, they had answered my emails, but the replies had gone to my 'junk mail'.

Centauro has always been our 'go to' car rental company and l was very relieved that they remain the most honest company we have ever used.

Had to cancel my booking usually very good at refunding and keeping in touch. Not this time, have made three attempts to contact you and all I get is booking has be3n cancelled but no refund, nothing for over two weeks. Please sort this out for me, always used Centauro and alway recommend you but would like an answer and a refund this time please voucher number I wrote on here 12 May and you responded with a link.

Very poor especially as we have been renting cars from you for 7 years and have always recommended you to others for renting cars in Spain. So disappointed in the complete lack of service this time. Just logged on to centauro and the refunds are now in progress. Will think twice about paying up front again but I have updated the review to 4 stars. Hi, I've been using Centauro for years while holidaying in Alicante.

Due to the Covid pandemic this year we have had to cancel our trip in July. I have cancelled to our car hire but have yet to hear anything from Centauro. Can you please confirm my refund has been processed?

Booking number We have used Centauro for many years and have always been very satisfied. However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form. Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past.

I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings. Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain. As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court. This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions! I have already try to connect to my personal account and there is no possibility of claim.

Always use Centauro and that will continue after my recent experience. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days. Superb and look forward to using Centauro again soon, Many Thanks Chris. Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros.

Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me. I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations. You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails.

Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us. Hi Andy. Thank you for contacting us.

In order to cancel the booking, you must access your private account in our website. Note that there are no cancellation fees and that the issues with the website have been sorted. Should you require further assistance, please contact our contact centre. Hi Michael. Thank you for your feedback.

824,000
* €/m2
275 m2 | 8 bedrooms | 4 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
reviews. 3 helpful votes. AVOID Centauro car rental - BEWARE it is a SCAM!!!! 2 years ago. Save. Hi all -. Centauro Alicante made us pay EUR for​. On arrival at Alicante airport please go the Centauro Rent a Car desk in the Arrivals Hall. Drop-off instructions: Vehicles must be returned to the Centauro car​. Latest customer reviews on car hire at Alicante airport. Steve Wilson. 08/03/​.

I have excess insurance so will be reimbursed, however, hire at your peril. There are enough warnings on this forum and elsewhere about poor car rental companies and enough recommendations for good, reputable car rental companies yet people do their research after they have had a bad experience. This topic has been closed to new posts due to inactivity.

We hope you'll join the conversation by posting to an open topic or starting a new one. We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Log in to get trip updates and message other travellers. Centauro Car Hire. Watch this Topic. Browse forums All Browse by destination. Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Re: Centauro Car Hire. Ask a question. Local eats? This is unheard of, this company is just one of those cheating consumers!

July- Jet2 Flight time brought forward 3. Everything else is the same!! Car is waiting, but Centuro want me to cancel then rebook- sent email and spoken to Guiseppe in Spain- at more than double the cost!!!! Absolutely disgraceful- Addendum: most strange; I had an almost immediate contact from Centuro, offering to resolve the issue- asking me to respond to a link. The link did not work, and was not recognised by google mail- SO, I sent my New lengthy email, together with the link, back to Centuro, requesting a conversation- NOT an automated reply - 36 hours later I have still received no communication at all.

If I do not receive a personal email in the next 24 hours, all this information will be detailed and uploaded to as many car-hire review sites as I can find- whilst isolating from Covid 19, I have a lot of time on my hands Mark.

Had to cancel my booking due to covid The person who answered my call spoke perfect english and was very understanding and issued a refund on my card straight away. Hi Guys Need to cancel our booking Ref: for Thursday 28th May as our holiday and flights have been cancelled.

We are unable to email Centauro hire and the website is constantly unavailable. Have also tried to call the service desk in Funchal but there is no answer therefore, this leaves us unable to contact Centauro in any way! Update: Managed to get online The first one, was cancelled on 27th March with the refund being received immediately in my credit card account.

However, I am still waiting the refund of the other, cancelled on 11th April. This is despite two e-mails sent to customer services on 26th April and 13th May A complaint has been raised mid-May with my credit card company about the missing refund but I have been told, it will take six weeks before I get any communication from them about this.

I cancelled my booking over a week ago and have not received anything from Centauro. I have been booking with Centauro for years now, voucher no. I had to cancel due to the covid I received an email stating that they had issued credit points on my account, I contacted their call centre who speak excellent English and they informed me that they had received my email and already processed the refund!

Excellent service - will continue to use this company as soon as i can travel back. Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. I twice used the email form on their website to request a refund to which I thought there was no reply so I finally phoned them.

The lady I spoke to was very efficient and understanding and processed the refunds straight away. Also, they had answered my emails, but the replies had gone to my 'junk mail'. Centauro has always been our 'go to' car rental company and l was very relieved that they remain the most honest company we have ever used.

Had to cancel my booking usually very good at refunding and keeping in touch. Not this time, have made three attempts to contact you and all I get is booking has be3n cancelled but no refund, nothing for over two weeks. Please sort this out for me, always used Centauro and alway recommend you but would like an answer and a refund this time please voucher number I wrote on here 12 May and you responded with a link. Very poor especially as we have been renting cars from you for 7 years and have always recommended you to others for renting cars in Spain.

So disappointed in the complete lack of service this time. Just logged on to centauro and the refunds are now in progress. Will think twice about paying up front again but I have updated the review to 4 stars.

Hi, I've been using Centauro for years while holidaying in Alicante. Due to the Covid pandemic this year we have had to cancel our trip in July. I have cancelled to our car hire but have yet to hear anything from Centauro. Can you please confirm my refund has been processed? Booking number We have used Centauro for many years and have always been very satisfied.

However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form. Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past. I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings.

Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain.

As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court. This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions!

I have already try to connect to my personal account and there is no possibility of claim. Always use Centauro and that will continue after my recent experience. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days. Superb and look forward to using Centauro again soon, Many Thanks Chris. Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them.

I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros.

Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me. I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations.

You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails. Disgraceful Behaviour July- Jet2 Flight time brought forward 3.

517,000
* €/m2
5,016 • Average
157 m2 | 9 bedrooms | 1 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Book with the best rated cheap car hire company in Spain, Portugal, Italy and Currently of reviews received from our customers, 90% said they were Valencia Joaquín Sorolla, Benidorm, Alicante, Torrevieja and Murcia, as well as. Answer 1 of 3: A booking via albir-properties-for-sale.com.ru with Centaruo rent a car at Alicante Airport 1 to 8 August We were ripped-off by having to pay for full (CDW). Always great prices and most cars are in good condition. City/airport: Alicante. Mogo's rating of their experience of Centauro.

We hope you'll join the conversation by posting to an open topic or starting a new one. We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Log in to get trip updates and message other travellers.

Centauro Car Hire. Watch this Topic. Browse forums All Browse by destination. Alicante forums. All forums. Level Contributor. Report inappropriate content.

Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Re: Centauro Car Hire. Ask a question.

Local eats? See All Alicante Conversations. View Hotel. Hotel Maya Alicante. The person who answered my call spoke perfect english and was very understanding and issued a refund on my card straight away.

Hi Guys Need to cancel our booking Ref: for Thursday 28th May as our holiday and flights have been cancelled. We are unable to email Centauro hire and the website is constantly unavailable.

Have also tried to call the service desk in Funchal but there is no answer therefore, this leaves us unable to contact Centauro in any way!

Update: Managed to get online The first one, was cancelled on 27th March with the refund being received immediately in my credit card account.

However, I am still waiting the refund of the other, cancelled on 11th April. This is despite two e-mails sent to customer services on 26th April and 13th May A complaint has been raised mid-May with my credit card company about the missing refund but I have been told, it will take six weeks before I get any communication from them about this.

I cancelled my booking over a week ago and have not received anything from Centauro. I have been booking with Centauro for years now, voucher no. I had to cancel due to the covid I received an email stating that they had issued credit points on my account, I contacted their call centre who speak excellent English and they informed me that they had received my email and already processed the refund!

Excellent service - will continue to use this company as soon as i can travel back. Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic.

I twice used the email form on their website to request a refund to which I thought there was no reply so I finally phoned them. The lady I spoke to was very efficient and understanding and processed the refunds straight away.

Also, they had answered my emails, but the replies had gone to my 'junk mail'. Centauro has always been our 'go to' car rental company and l was very relieved that they remain the most honest company we have ever used.

Had to cancel my booking usually very good at refunding and keeping in touch. Not this time, have made three attempts to contact you and all I get is booking has be3n cancelled but no refund, nothing for over two weeks. Please sort this out for me, always used Centauro and alway recommend you but would like an answer and a refund this time please voucher number I wrote on here 12 May and you responded with a link. Very poor especially as we have been renting cars from you for 7 years and have always recommended you to others for renting cars in Spain.

So disappointed in the complete lack of service this time. Just logged on to centauro and the refunds are now in progress. Will think twice about paying up front again but I have updated the review to 4 stars.

Hi, I've been using Centauro for years while holidaying in Alicante. Due to the Covid pandemic this year we have had to cancel our trip in July. I have cancelled to our car hire but have yet to hear anything from Centauro. Can you please confirm my refund has been processed? Booking number We have used Centauro for many years and have always been very satisfied. However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form.

Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past. I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings.

Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain. As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court. This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions!

I have already try to connect to my personal account and there is no possibility of claim. Always use Centauro and that will continue after my recent experience.

Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days. Superb and look forward to using Centauro again soon, Many Thanks Chris.

Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros.

Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me. I have requested this four times to no avail, booking number R Overview Reviews About.

Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations. You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails. Disgraceful Behaviour July- Jet2 Flight time brought forward 3.

Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us. Hi Andy. Thank you for contacting us. In order to cancel the booking, you must access your private account in our website.

Note that there are no cancellation fees and that the issues with the website have been sorted.

344,000
* €/m2
175 m2 | 8 bedrooms | 5 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Book with the best rated cheap car hire company in Spain, Portugal, Italy and Currently of reviews received from our customers, 90% said they were Valencia Joaquín Sorolla, Benidorm, Alicante, Torrevieja and Murcia, as well as. Latest customer reviews on car hire at Alicante airport. Steve Wilson. 08/03/​. reviews. 3 helpful votes. AVOID Centauro car rental - BEWARE it is a SCAM!!!! 2 years ago. Save. Hi all -. Centauro Alicante made us pay EUR for​.

We hope you'll join the conversation by posting to an open topic or starting a new one. We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Log in to get trip updates and message other travellers. Centauro Car Hire. Watch this Topic. Browse forums All Browse by destination. Alicante forums.

All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Re: Centauro Car Hire. Ask a question. Local eats? See All Alicante Conversations. View Hotel. Hotel Maya Alicante. The person who answered my call spoke perfect english and was very understanding and issued a refund on my card straight away.

Hi Guys Need to cancel our booking Ref: for Thursday 28th May as our holiday and flights have been cancelled. We are unable to email Centauro hire and the website is constantly unavailable. Have also tried to call the service desk in Funchal but there is no answer therefore, this leaves us unable to contact Centauro in any way! Update: Managed to get online The first one, was cancelled on 27th March with the refund being received immediately in my credit card account.

However, I am still waiting the refund of the other, cancelled on 11th April. This is despite two e-mails sent to customer services on 26th April and 13th May A complaint has been raised mid-May with my credit card company about the missing refund but I have been told, it will take six weeks before I get any communication from them about this.

I cancelled my booking over a week ago and have not received anything from Centauro. I have been booking with Centauro for years now, voucher no. I had to cancel due to the covid I received an email stating that they had issued credit points on my account, I contacted their call centre who speak excellent English and they informed me that they had received my email and already processed the refund!

Excellent service - will continue to use this company as soon as i can travel back. Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic.

I twice used the email form on their website to request a refund to which I thought there was no reply so I finally phoned them. The lady I spoke to was very efficient and understanding and processed the refunds straight away. Also, they had answered my emails, but the replies had gone to my 'junk mail'.

Centauro has always been our 'go to' car rental company and l was very relieved that they remain the most honest company we have ever used.

Had to cancel my booking usually very good at refunding and keeping in touch. Not this time, have made three attempts to contact you and all I get is booking has be3n cancelled but no refund, nothing for over two weeks. Please sort this out for me, always used Centauro and alway recommend you but would like an answer and a refund this time please voucher number I wrote on here 12 May and you responded with a link.

Very poor especially as we have been renting cars from you for 7 years and have always recommended you to others for renting cars in Spain. So disappointed in the complete lack of service this time. Just logged on to centauro and the refunds are now in progress. Will think twice about paying up front again but I have updated the review to 4 stars. Hi, I've been using Centauro for years while holidaying in Alicante.

Due to the Covid pandemic this year we have had to cancel our trip in July. I have cancelled to our car hire but have yet to hear anything from Centauro. Can you please confirm my refund has been processed? Booking number We have used Centauro for many years and have always been very satisfied. However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form.

Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past. I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings. Do not pay up front for your rental car as I did.

Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain.

As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court. This is the 3rd time I leave a comment here. No way to get a refund after cancellation.

It is stated in your rental conditions! I have already try to connect to my personal account and there is no possibility of claim. Always use Centauro and that will continue after my recent experience.

Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days. Superb and look forward to using Centauro again soon, Many Thanks Chris. Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros.

Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me. I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations.

You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails. Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us.

Hi Andy. Thank you for contacting us. In order to cancel the booking, you must access your private account in our website. Note that there are no cancellation fees and that the issues with the website have been sorted.

715,000
* €/m2
Alicante Hotels and Places to Stay
285 m2 | 7 bedrooms | 2 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Answer 1 of 5: Beware. Car picked up in dark, indoor car park where we noted 3 dents in addition to 2 already noted on paperwork. No further. On arrival at Alicante airport please go the Centauro Rent a Car desk in the Arrivals Hall. Drop-off instructions: Vehicles must be returned to the Centauro car​. Answer 1 of 3: A booking via albir-properties-for-sale.com.ru with Centaruo rent a car at Alicante Airport 1 to 8 August We were ripped-off by having to pay for full (CDW).

Watch this Topic. Browse forums All Browse by destination. Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Re: Centauro Car Hire. Ask a question. Local eats? See All Alicante Conversations. View Hotel. Hotel Maya Alicante. Hotel Spa Porta Maris by Melia. Hospes Amerigo. Eurostars Centrum Alicante. Almirante Hotel.

I appreciate that things may be taking longer due to the current situation but I do expect a response od some sort. The booking is showing cancelled in my account when I log in. Dissapointed for the first time in years. I had booked a car for 4 days, the price was 99eur, the resevation was with premium insurance, but when I arrived at the cliff of the disgusting company they would have 23eur more in insurance per day.

The reason was that I had booked online so the insurance I had chosen could not be used. I had another opportunity to pay eur in deposit, but since I did not have the money in the account I had to go again.. This is unheard of, this company is just one of those cheating consumers! July- Jet2 Flight time brought forward 3. Everything else is the same!! Car is waiting, but Centuro want me to cancel then rebook- sent email and spoken to Guiseppe in Spain- at more than double the cost!!!!

Absolutely disgraceful- Addendum: most strange; I had an almost immediate contact from Centuro, offering to resolve the issue- asking me to respond to a link. The link did not work, and was not recognised by google mail- SO, I sent my New lengthy email, together with the link, back to Centuro, requesting a conversation- NOT an automated reply - 36 hours later I have still received no communication at all.

If I do not receive a personal email in the next 24 hours, all this information will be detailed and uploaded to as many car-hire review sites as I can find- whilst isolating from Covid 19, I have a lot of time on my hands Mark. Had to cancel my booking due to covid The person who answered my call spoke perfect english and was very understanding and issued a refund on my card straight away. Hi Guys Need to cancel our booking Ref: for Thursday 28th May as our holiday and flights have been cancelled.

We are unable to email Centauro hire and the website is constantly unavailable. Have also tried to call the service desk in Funchal but there is no answer therefore, this leaves us unable to contact Centauro in any way!

Update: Managed to get online The first one, was cancelled on 27th March with the refund being received immediately in my credit card account. However, I am still waiting the refund of the other, cancelled on 11th April.

This is despite two e-mails sent to customer services on 26th April and 13th May A complaint has been raised mid-May with my credit card company about the missing refund but I have been told, it will take six weeks before I get any communication from them about this. I cancelled my booking over a week ago and have not received anything from Centauro. I have been booking with Centauro for years now, voucher no. I had to cancel due to the covid I received an email stating that they had issued credit points on my account, I contacted their call centre who speak excellent English and they informed me that they had received my email and already processed the refund!

Excellent service - will continue to use this company as soon as i can travel back. Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. I twice used the email form on their website to request a refund to which I thought there was no reply so I finally phoned them.

The lady I spoke to was very efficient and understanding and processed the refunds straight away. Also, they had answered my emails, but the replies had gone to my 'junk mail'. Centauro has always been our 'go to' car rental company and l was very relieved that they remain the most honest company we have ever used. Had to cancel my booking usually very good at refunding and keeping in touch.

Not this time, have made three attempts to contact you and all I get is booking has be3n cancelled but no refund, nothing for over two weeks. Please sort this out for me, always used Centauro and alway recommend you but would like an answer and a refund this time please voucher number I wrote on here 12 May and you responded with a link. Very poor especially as we have been renting cars from you for 7 years and have always recommended you to others for renting cars in Spain. So disappointed in the complete lack of service this time.

Just logged on to centauro and the refunds are now in progress. Will think twice about paying up front again but I have updated the review to 4 stars. Hi, I've been using Centauro for years while holidaying in Alicante.

Due to the Covid pandemic this year we have had to cancel our trip in July. I have cancelled to our car hire but have yet to hear anything from Centauro. Can you please confirm my refund has been processed? Booking number We have used Centauro for many years and have always been very satisfied. However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form.

Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past. I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings.

Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain. As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court.

This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions! I have already try to connect to my personal account and there is no possibility of claim. Always use Centauro and that will continue after my recent experience.

Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days. Superb and look forward to using Centauro again soon, Many Thanks Chris.

Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros. Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me. I have requested this four times to no avail, booking number R Overview Reviews About.

729,000
* €/m2
289 m2 | 6 bedrooms | 3 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Always great prices and most cars are in good condition. City/airport: Alicante. Mogo's rating of their experience of Centauro. Latest customer reviews on car hire at Alicante airport. Steve Wilson. 08/03/​. helpful votes. 1. Re: Centauro Car Hire - Alicante Airport. 3 years ago. Save. I always use Centauro and have never had any problems. I take out.

Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Re: Centauro Car Hire.

Ask a question. Local eats? See All Alicante Conversations. View Hotel. Hotel Maya Alicante. Hotel Spa Porta Maris by Melia. Hospes Amerigo. Eurostars Centrum Alicante. Almirante Hotel. Tryp Alicante Gran Sol Hotel. NH Alicante. They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court.

This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions! I have already try to connect to my personal account and there is no possibility of claim.

Always use Centauro and that will continue after my recent experience. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days. Superb and look forward to using Centauro again soon, Many Thanks Chris.

Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros. Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me.

I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations. You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails.

Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us. Hi Andy. Thank you for contacting us. In order to cancel the booking, you must access your private account in our website. Note that there are no cancellation fees and that the issues with the website have been sorted.

Should you require further assistance, please contact our contact centre. Hi Michael. Thank you for your feedback. We have reviewed your booking and issued a refund for the pre-paid amount. You should see it within 72 hours available in your bank statement. Kind regards,. I cancelled my booking over a week ago… I cancelled my booking over a week ago and have not received anything from Centauro.

Hi Fergal. We are sorry for the inconvenience caused. I had to cancel due to the covid 19 I had to cancel due to the covid Hi Elizabeth, thank you so much for your great comments and rating of your car rental experience with us. We thank you for the trust you have placed in Centauro and hope to welcome you again very soon :- Kind regards!

Centauro still the best Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. Hi Jill! Thank you so much your great comments. We really hope to be able to welcome you again very soon.

Centauro still awaiting my refund Had to cancel my booking usually very good at refunding and keeping in touch. Good afternoon, thank you for your feedback and sorry you felt this way. We have received your email and you will get a response as soon as possible. We are also available over the phone should you have any other queries. Refund finally obtained I wrote on here 12 May and you responded with a link. Hi Suzanne, sorry to hear that you feel that way. When you fill in the form an automatic response is sent out, maybe it has gone to your spam folder, not having your booking number we cannot help you from here but we are also available over the phone if you need any further assistance :.

Hi Lydia, thank you for your review : We have received your email and you will receive a reply as soon as possible. Do not worry! Hopefully we will be able to welcome you again very soon! Cancellation due to Covid We have used Centauro for many years and have always been very satisfied.

Hi Hanne, thank you for your feedback. You should've received an automatic reply after filling in the form. Do not worry, we have your email and we will get back to you as soon as possible :. Hi Lee, thank you for your rating. All of the information was sent to you via email yesterday, any queries please just reply and we will be more than happy to help. I have cancelled 2 bookings with… I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past.

Hi Lesley, thank you for your comments. We can see that your emails have already been replied to, please check your spam folder just in case they have gone there, any queries you will just have to reply : Kind regards.

Over charged for roadside assistance. Hi Wesley. Worst renting experience ever This is the 3rd time I leave a comment here. Hi Pierre. Thank again for your comments and for providing us your booking number. We see that you have not replied to both of our emails. Even so, we have proceed with the refund of your booking. You should see it in your bank statement within 72 hours.

992,000
* €/m2
160 m2 | 9 bedrooms | 8 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Find the best prices on Centauro car hire in Alicante and read customer reviews. Book online today with the world's biggest online car rental service. Save on. On arrival at Alicante airport please go the Centauro Rent a Car desk in the Arrivals Hall. Drop-off instructions: Vehicles must be returned to the Centauro car​. Answer 1 of 3: A booking via albir-properties-for-sale.com.ru with Centaruo rent a car at Alicante Airport 1 to 8 August We were ripped-off by having to pay for full (CDW).

All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Re: Centauro Car Hire. Ask a question. Local eats? See All Alicante Conversations. View Hotel. Hotel Maya Alicante. Hotel Spa Porta Maris by Melia.

Hospes Amerigo. Eurostars Centrum Alicante. Almirante Hotel. Tryp Alicante Gran Sol Hotel. NH Alicante. Hotel Albahia. I had another opportunity to pay eur in deposit, but since I did not have the money in the account I had to go again.. This is unheard of, this company is just one of those cheating consumers! July- Jet2 Flight time brought forward 3. Everything else is the same!! Car is waiting, but Centuro want me to cancel then rebook- sent email and spoken to Guiseppe in Spain- at more than double the cost!!!!

Absolutely disgraceful- Addendum: most strange; I had an almost immediate contact from Centuro, offering to resolve the issue- asking me to respond to a link. The link did not work, and was not recognised by google mail- SO, I sent my New lengthy email, together with the link, back to Centuro, requesting a conversation- NOT an automated reply - 36 hours later I have still received no communication at all.

If I do not receive a personal email in the next 24 hours, all this information will be detailed and uploaded to as many car-hire review sites as I can find- whilst isolating from Covid 19, I have a lot of time on my hands Mark.

Had to cancel my booking due to covid The person who answered my call spoke perfect english and was very understanding and issued a refund on my card straight away. Hi Guys Need to cancel our booking Ref: for Thursday 28th May as our holiday and flights have been cancelled. We are unable to email Centauro hire and the website is constantly unavailable.

Have also tried to call the service desk in Funchal but there is no answer therefore, this leaves us unable to contact Centauro in any way! Update: Managed to get online The first one, was cancelled on 27th March with the refund being received immediately in my credit card account.

However, I am still waiting the refund of the other, cancelled on 11th April. This is despite two e-mails sent to customer services on 26th April and 13th May A complaint has been raised mid-May with my credit card company about the missing refund but I have been told, it will take six weeks before I get any communication from them about this. I cancelled my booking over a week ago and have not received anything from Centauro. I have been booking with Centauro for years now, voucher no.

I had to cancel due to the covid I received an email stating that they had issued credit points on my account, I contacted their call centre who speak excellent English and they informed me that they had received my email and already processed the refund! Excellent service - will continue to use this company as soon as i can travel back.

Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. I twice used the email form on their website to request a refund to which I thought there was no reply so I finally phoned them.

The lady I spoke to was very efficient and understanding and processed the refunds straight away. Also, they had answered my emails, but the replies had gone to my 'junk mail'. Centauro has always been our 'go to' car rental company and l was very relieved that they remain the most honest company we have ever used. Had to cancel my booking usually very good at refunding and keeping in touch. Not this time, have made three attempts to contact you and all I get is booking has be3n cancelled but no refund, nothing for over two weeks.

Please sort this out for me, always used Centauro and alway recommend you but would like an answer and a refund this time please voucher number I wrote on here 12 May and you responded with a link. Very poor especially as we have been renting cars from you for 7 years and have always recommended you to others for renting cars in Spain. So disappointed in the complete lack of service this time. Just logged on to centauro and the refunds are now in progress.

Will think twice about paying up front again but I have updated the review to 4 stars. Hi, I've been using Centauro for years while holidaying in Alicante. Due to the Covid pandemic this year we have had to cancel our trip in July. I have cancelled to our car hire but have yet to hear anything from Centauro. Can you please confirm my refund has been processed?

Booking number We have used Centauro for many years and have always been very satisfied. However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form. Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past.

I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings. Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain.

As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court.

This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions! I have already try to connect to my personal account and there is no possibility of claim. Always use Centauro and that will continue after my recent experience. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days.

Superb and look forward to using Centauro again soon, Many Thanks Chris. Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros. Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me.

I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations. You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails.

479,000
* €/m2
148 m2 | 5 bedrooms | 9 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Find the best prices on Centauro car hire in Alicante and read customer reviews. Book online today with the world's biggest online car rental service. Save on. helpful votes. 1. Re: Centauro Car Hire - Alicante Airport. 3 years ago. Save. I always use Centauro and have never had any problems. I take out. On arrival at Alicante airport please go the Centauro Rent a Car desk in the Arrivals Hall. Drop-off instructions: Vehicles must be returned to the Centauro car​.

Watch this Topic. Browse forums All Browse by destination. Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more.

Re: Centauro Car Hire. Ask a question. Local eats? See All Alicante Conversations. View Hotel. Hotel Maya Alicante. Hotel Spa Porta Maris by Melia. Hospes Amerigo. Eurostars Centrum Alicante. Almirante Hotel. Car is waiting, but Centuro want me to cancel then rebook- sent email and spoken to Guiseppe in Spain- at more than double the cost!!!! Absolutely disgraceful- Addendum: most strange; I had an almost immediate contact from Centuro, offering to resolve the issue- asking me to respond to a link.

The link did not work, and was not recognised by google mail- SO, I sent my New lengthy email, together with the link, back to Centuro, requesting a conversation- NOT an automated reply - 36 hours later I have still received no communication at all. If I do not receive a personal email in the next 24 hours, all this information will be detailed and uploaded to as many car-hire review sites as I can find- whilst isolating from Covid 19, I have a lot of time on my hands Mark.

Had to cancel my booking due to covid The person who answered my call spoke perfect english and was very understanding and issued a refund on my card straight away. Hi Guys Need to cancel our booking Ref: for Thursday 28th May as our holiday and flights have been cancelled. We are unable to email Centauro hire and the website is constantly unavailable.

Have also tried to call the service desk in Funchal but there is no answer therefore, this leaves us unable to contact Centauro in any way! Update: Managed to get online The first one, was cancelled on 27th March with the refund being received immediately in my credit card account.

However, I am still waiting the refund of the other, cancelled on 11th April. This is despite two e-mails sent to customer services on 26th April and 13th May A complaint has been raised mid-May with my credit card company about the missing refund but I have been told, it will take six weeks before I get any communication from them about this.

I cancelled my booking over a week ago and have not received anything from Centauro. I have been booking with Centauro for years now, voucher no.

I had to cancel due to the covid I received an email stating that they had issued credit points on my account, I contacted their call centre who speak excellent English and they informed me that they had received my email and already processed the refund! Excellent service - will continue to use this company as soon as i can travel back.

Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. I twice used the email form on their website to request a refund to which I thought there was no reply so I finally phoned them.

The lady I spoke to was very efficient and understanding and processed the refunds straight away. Also, they had answered my emails, but the replies had gone to my 'junk mail'. Centauro has always been our 'go to' car rental company and l was very relieved that they remain the most honest company we have ever used.

Had to cancel my booking usually very good at refunding and keeping in touch. Not this time, have made three attempts to contact you and all I get is booking has be3n cancelled but no refund, nothing for over two weeks. Please sort this out for me, always used Centauro and alway recommend you but would like an answer and a refund this time please voucher number I wrote on here 12 May and you responded with a link.

Very poor especially as we have been renting cars from you for 7 years and have always recommended you to others for renting cars in Spain. So disappointed in the complete lack of service this time. Just logged on to centauro and the refunds are now in progress. Will think twice about paying up front again but I have updated the review to 4 stars.

Hi, I've been using Centauro for years while holidaying in Alicante. Due to the Covid pandemic this year we have had to cancel our trip in July. I have cancelled to our car hire but have yet to hear anything from Centauro.

Can you please confirm my refund has been processed? Booking number We have used Centauro for many years and have always been very satisfied. However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form.

Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past. I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings. Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain.

As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court. This is the 3rd time I leave a comment here. No way to get a refund after cancellation.

It is stated in your rental conditions! I have already try to connect to my personal account and there is no possibility of claim.

Always use Centauro and that will continue after my recent experience. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days. Superb and look forward to using Centauro again soon, Many Thanks Chris.

Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros. Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me.

I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations. You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails.

Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid

988,000
* €/m2
271 m2 | 2 bedrooms | 3 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Book with the best rated cheap car hire company in Spain, Portugal, Italy and Currently of reviews received from our customers, 90% said they were Valencia Joaquín Sorolla, Benidorm, Alicante, Torrevieja and Murcia, as well as. Latest customer reviews on car hire at Alicante airport. Steve Wilson. 08/03/​. Answer 1 of 3: A booking via albir-properties-for-sale.com.ru with Centaruo rent a car at Alicante Airport 1 to 8 August We were ripped-off by having to pay for full (CDW).

Browse forums All Browse by destination. Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more.

Re: Centauro Car Hire. Ask a question. Local eats? See All Alicante Conversations. View Hotel. Hotel Maya Alicante. Hotel Spa Porta Maris by Melia. Hospes Amerigo. Eurostars Centrum Alicante. Almirante Hotel. Tryp Alicante Gran Sol Hotel. Hi, I've been using Centauro for years while holidaying in Alicante. Due to the Covid pandemic this year we have had to cancel our trip in July. I have cancelled to our car hire but have yet to hear anything from Centauro.

Can you please confirm my refund has been processed? Booking number We have used Centauro for many years and have always been very satisfied. However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form.

Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past. I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings.

Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain. As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court. This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions! I have already try to connect to my personal account and there is no possibility of claim.

Always use Centauro and that will continue after my recent experience. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days.

Superb and look forward to using Centauro again soon, Many Thanks Chris. Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them.

I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros. Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me.

I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations.

You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails. Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us.

Hi Andy. Thank you for contacting us. In order to cancel the booking, you must access your private account in our website. Note that there are no cancellation fees and that the issues with the website have been sorted.

Should you require further assistance, please contact our contact centre. Hi Michael. Thank you for your feedback. We have reviewed your booking and issued a refund for the pre-paid amount. You should see it within 72 hours available in your bank statement. Kind regards,. I cancelled my booking over a week ago… I cancelled my booking over a week ago and have not received anything from Centauro.

Hi Fergal. We are sorry for the inconvenience caused. I had to cancel due to the covid 19 I had to cancel due to the covid Hi Elizabeth, thank you so much for your great comments and rating of your car rental experience with us.

We thank you for the trust you have placed in Centauro and hope to welcome you again very soon :- Kind regards! Centauro still the best Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. Hi Jill! Thank you so much your great comments. We really hope to be able to welcome you again very soon.

Centauro still awaiting my refund Had to cancel my booking usually very good at refunding and keeping in touch. Good afternoon, thank you for your feedback and sorry you felt this way. We have received your email and you will get a response as soon as possible. We are also available over the phone should you have any other queries.

Refund finally obtained I wrote on here 12 May and you responded with a link. Hi Suzanne, sorry to hear that you feel that way. When you fill in the form an automatic response is sent out, maybe it has gone to your spam folder, not having your booking number we cannot help you from here but we are also available over the phone if you need any further assistance :. Hi Lydia, thank you for your review : We have received your email and you will receive a reply as soon as possible.

Do not worry! Hopefully we will be able to welcome you again very soon!

447,000
* €/m2
252 m2 | 6 bedrooms | 3 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Book with the best rated cheap car hire company in Spain, Portugal, Italy and Currently of reviews received from our customers, 90% said they were Valencia Joaquín Sorolla, Benidorm, Alicante, Torrevieja and Murcia, as well as. Latest customer reviews on car hire at Alicante airport. Steve Wilson. 08/03/​. Always great prices and most cars are in good condition. City/airport: Alicante. Mogo's rating of their experience of Centauro.

We hope you'll join the conversation by posting to an open topic or starting a new one. We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Log in to get trip updates and message other travellers. Centauro Car Hire. Watch this Topic. Browse forums All Browse by destination.

Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Re: Centauro Car Hire. Ask a question. Local eats? See All Alicante Conversations. View Hotel. Hotel Maya Alicante. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days.

Superb and look forward to using Centauro again soon, Many Thanks Chris. Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros.

Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me. I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations. You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails.

Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us. Hi Andy. Thank you for contacting us. In order to cancel the booking, you must access your private account in our website.

Note that there are no cancellation fees and that the issues with the website have been sorted. Should you require further assistance, please contact our contact centre. Hi Michael. Thank you for your feedback. We have reviewed your booking and issued a refund for the pre-paid amount. You should see it within 72 hours available in your bank statement.

Kind regards,. I cancelled my booking over a week ago… I cancelled my booking over a week ago and have not received anything from Centauro. Hi Fergal. We are sorry for the inconvenience caused. I had to cancel due to the covid 19 I had to cancel due to the covid Hi Elizabeth, thank you so much for your great comments and rating of your car rental experience with us. We thank you for the trust you have placed in Centauro and hope to welcome you again very soon :- Kind regards!

Centauro still the best Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic.

Hi Jill! Thank you so much your great comments. We really hope to be able to welcome you again very soon. Centauro still awaiting my refund Had to cancel my booking usually very good at refunding and keeping in touch.

Good afternoon, thank you for your feedback and sorry you felt this way. We have received your email and you will get a response as soon as possible. We are also available over the phone should you have any other queries. Refund finally obtained I wrote on here 12 May and you responded with a link.

Hi Suzanne, sorry to hear that you feel that way. When you fill in the form an automatic response is sent out, maybe it has gone to your spam folder, not having your booking number we cannot help you from here but we are also available over the phone if you need any further assistance :. Hi Lydia, thank you for your review : We have received your email and you will receive a reply as soon as possible. Do not worry! Hopefully we will be able to welcome you again very soon!

Cancellation due to Covid We have used Centauro for many years and have always been very satisfied. Hi Hanne, thank you for your feedback. You should've received an automatic reply after filling in the form. Do not worry, we have your email and we will get back to you as soon as possible :.

Hi Lee, thank you for your rating. All of the information was sent to you via email yesterday, any queries please just reply and we will be more than happy to help. I have cancelled 2 bookings with… I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past.

Hi Lesley, thank you for your comments. We can see that your emails have already been replied to, please check your spam folder just in case they have gone there, any queries you will just have to reply : Kind regards.

Over charged for roadside assistance. Hi Wesley. Worst renting experience ever This is the 3rd time I leave a comment here. Hi Pierre. Thank again for your comments and for providing us your booking number. We see that you have not replied to both of our emails. Even so, we have proceed with the refund of your booking. You should see it in your bank statement within 72 hours. Always use Centauro and that will… Always use Centauro and that will continue after my recent experience.

Hi Chris, thank you for sharing your experience with us. Why no reply and where's my fuel deposit? Hi Philip! Thank you for your review. We have checked and your case, and can confirm that the amount that was charged for the window was partially deducted from the fuel deposit.

298,000
* €/m2
211 m2 | 8 bedrooms | 2 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Answer 1 of 3: A booking via albir-properties-for-sale.com.ru with Centaruo rent a car at Alicante Airport 1 to 8 August We were ripped-off by having to pay for full (CDW). Find the best prices on Centauro car hire in Alicante and read customer reviews. Book online today with the world's biggest online car rental service. Save on. On arrival at Alicante airport please go the Centauro Rent a Car desk in the Arrivals Hall. Drop-off instructions: Vehicles must be returned to the Centauro car​.

They refused to issue any paperwork except for the invoice. Worst company to use. Robbed of excess even with no damage on return, damage on car when collected had mysteriously disappeared? I have excess insurance so will be reimbursed, however, hire at your peril.

There are enough warnings on this forum and elsewhere about poor car rental companies and enough recommendations for good, reputable car rental companies yet people do their research after they have had a bad experience.

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Log in to get trip updates and message other travellers. Centauro Car Hire. Watch this Topic. Browse forums All Browse by destination. Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante?

See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days.

Superb and look forward to using Centauro again soon, Many Thanks Chris. Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them.

I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros. Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me.

I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations. You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails.

Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us. Hi Andy. Thank you for contacting us.

In order to cancel the booking, you must access your private account in our website. Note that there are no cancellation fees and that the issues with the website have been sorted. Should you require further assistance, please contact our contact centre.

Hi Michael. Thank you for your feedback. We have reviewed your booking and issued a refund for the pre-paid amount. You should see it within 72 hours available in your bank statement. Kind regards,. I cancelled my booking over a week ago… I cancelled my booking over a week ago and have not received anything from Centauro. Hi Fergal. We are sorry for the inconvenience caused. I had to cancel due to the covid 19 I had to cancel due to the covid Hi Elizabeth, thank you so much for your great comments and rating of your car rental experience with us.

We thank you for the trust you have placed in Centauro and hope to welcome you again very soon :- Kind regards! Centauro still the best Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. Hi Jill! Thank you so much your great comments. We really hope to be able to welcome you again very soon. Centauro still awaiting my refund Had to cancel my booking usually very good at refunding and keeping in touch.

Good afternoon, thank you for your feedback and sorry you felt this way. We have received your email and you will get a response as soon as possible. We are also available over the phone should you have any other queries. Refund finally obtained I wrote on here 12 May and you responded with a link. Hi Suzanne, sorry to hear that you feel that way. When you fill in the form an automatic response is sent out, maybe it has gone to your spam folder, not having your booking number we cannot help you from here but we are also available over the phone if you need any further assistance :.

Hi Lydia, thank you for your review : We have received your email and you will receive a reply as soon as possible. Do not worry! Hopefully we will be able to welcome you again very soon! Cancellation due to Covid We have used Centauro for many years and have always been very satisfied. Hi Hanne, thank you for your feedback. You should've received an automatic reply after filling in the form. Do not worry, we have your email and we will get back to you as soon as possible :.

Hi Lee, thank you for your rating. All of the information was sent to you via email yesterday, any queries please just reply and we will be more than happy to help. I have cancelled 2 bookings with… I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past.

Hi Lesley, thank you for your comments. We can see that your emails have already been replied to, please check your spam folder just in case they have gone there, any queries you will just have to reply : Kind regards.

Over charged for roadside assistance. Hi Wesley. Worst renting experience ever This is the 3rd time I leave a comment here. Hi Pierre. Thank again for your comments and for providing us your booking number.

We see that you have not replied to both of our emails. Even so, we have proceed with the refund of your booking. You should see it in your bank statement within 72 hours. Always use Centauro and that will… Always use Centauro and that will continue after my recent experience. Hi Chris, thank you for sharing your experience with us. Why no reply and where's my fuel deposit?

Hi Philip! Thank you for your review. We have checked and your case, and can confirm that the amount that was charged for the window was partially deducted from the fuel deposit.

173,000
* €/m2
155 m2 | 2 bedrooms | 2 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Find the best prices on Centauro car hire in Alicante and read customer reviews. Book online today with the world's biggest online car rental service. Save on. reviews. 3 helpful votes. AVOID Centauro car rental - BEWARE it is a SCAM!!!! 2 years ago. Save. Hi all -. Centauro Alicante made us pay EUR for​. people have already reviewed Centauro Rent a Car. Read about their Reviews 5, I've been using Centauro for years while holidaying in Alicante.

Log in to get trip updates and message other travellers. Centauro Car Hire. Watch this Topic. Browse forums All Browse by destination. Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Re: Centauro Car Hire. Ask a question. Local eats? See All Alicante Conversations.

View Hotel. Hotel Maya Alicante. Hotel Spa Porta Maris by Melia. Hospes Amerigo. Due to the Covid pandemic this year we have had to cancel our trip in July. I have cancelled to our car hire but have yet to hear anything from Centauro.

Can you please confirm my refund has been processed? Booking number We have used Centauro for many years and have always been very satisfied. However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form.

Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past.

I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings. Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain. As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court. This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions! I have already try to connect to my personal account and there is no possibility of claim.

Always use Centauro and that will continue after my recent experience. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days.

Superb and look forward to using Centauro again soon, Many Thanks Chris. Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros. Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me.

I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations. You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails.

Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us.

Hi Andy. Thank you for contacting us. In order to cancel the booking, you must access your private account in our website. Note that there are no cancellation fees and that the issues with the website have been sorted. Should you require further assistance, please contact our contact centre. Hi Michael. Thank you for your feedback. We have reviewed your booking and issued a refund for the pre-paid amount.

You should see it within 72 hours available in your bank statement. Kind regards,. I cancelled my booking over a week ago… I cancelled my booking over a week ago and have not received anything from Centauro. Hi Fergal. We are sorry for the inconvenience caused. I had to cancel due to the covid 19 I had to cancel due to the covid Hi Elizabeth, thank you so much for your great comments and rating of your car rental experience with us. We thank you for the trust you have placed in Centauro and hope to welcome you again very soon :- Kind regards!

Centauro still the best Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. Hi Jill! Thank you so much your great comments.

We really hope to be able to welcome you again very soon. Centauro still awaiting my refund Had to cancel my booking usually very good at refunding and keeping in touch. Good afternoon, thank you for your feedback and sorry you felt this way.

We have received your email and you will get a response as soon as possible. We are also available over the phone should you have any other queries. Refund finally obtained I wrote on here 12 May and you responded with a link. Hi Suzanne, sorry to hear that you feel that way. When you fill in the form an automatic response is sent out, maybe it has gone to your spam folder, not having your booking number we cannot help you from here but we are also available over the phone if you need any further assistance :.

Hi Lydia, thank you for your review : We have received your email and you will receive a reply as soon as possible. Do not worry! Hopefully we will be able to welcome you again very soon! Cancellation due to Covid We have used Centauro for many years and have always been very satisfied.

251,000
* €/m2
108 m2 | 3 bedrooms | 9 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Answer 1 of 3: A booking via albir-properties-for-sale.com.ru with Centaruo rent a car at Alicante Airport 1 to 8 August We were ripped-off by having to pay for full (CDW). Answer 1 of 5: Beware. Car picked up in dark, indoor car park where we noted 3 dents in addition to 2 already noted on paperwork. No further. Latest customer reviews on car hire at Alicante airport. Steve Wilson. 08/03/​.

All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Re: Centauro Car Hire. Ask a question. Local eats? See All Alicante Conversations. View Hotel. Hotel Maya Alicante. Hotel Spa Porta Maris by Melia. Hospes Amerigo. Eurostars Centrum Alicante.

Almirante Hotel. Tryp Alicante Gran Sol Hotel. NH Alicante. Hotel Albahia. The link did not work, and was not recognised by google mail- SO, I sent my New lengthy email, together with the link, back to Centuro, requesting a conversation- NOT an automated reply - 36 hours later I have still received no communication at all.

If I do not receive a personal email in the next 24 hours, all this information will be detailed and uploaded to as many car-hire review sites as I can find- whilst isolating from Covid 19, I have a lot of time on my hands Mark.

Had to cancel my booking due to covid The person who answered my call spoke perfect english and was very understanding and issued a refund on my card straight away. Hi Guys Need to cancel our booking Ref: for Thursday 28th May as our holiday and flights have been cancelled. We are unable to email Centauro hire and the website is constantly unavailable.

Have also tried to call the service desk in Funchal but there is no answer therefore, this leaves us unable to contact Centauro in any way! Update: Managed to get online The first one, was cancelled on 27th March with the refund being received immediately in my credit card account. However, I am still waiting the refund of the other, cancelled on 11th April.

This is despite two e-mails sent to customer services on 26th April and 13th May A complaint has been raised mid-May with my credit card company about the missing refund but I have been told, it will take six weeks before I get any communication from them about this. I cancelled my booking over a week ago and have not received anything from Centauro.

I have been booking with Centauro for years now, voucher no. I had to cancel due to the covid I received an email stating that they had issued credit points on my account, I contacted their call centre who speak excellent English and they informed me that they had received my email and already processed the refund! Excellent service - will continue to use this company as soon as i can travel back.

Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. I twice used the email form on their website to request a refund to which I thought there was no reply so I finally phoned them.

The lady I spoke to was very efficient and understanding and processed the refunds straight away. Also, they had answered my emails, but the replies had gone to my 'junk mail'. Centauro has always been our 'go to' car rental company and l was very relieved that they remain the most honest company we have ever used.

Had to cancel my booking usually very good at refunding and keeping in touch. Not this time, have made three attempts to contact you and all I get is booking has be3n cancelled but no refund, nothing for over two weeks. Please sort this out for me, always used Centauro and alway recommend you but would like an answer and a refund this time please voucher number I wrote on here 12 May and you responded with a link.

Very poor especially as we have been renting cars from you for 7 years and have always recommended you to others for renting cars in Spain. So disappointed in the complete lack of service this time. Just logged on to centauro and the refunds are now in progress. Will think twice about paying up front again but I have updated the review to 4 stars. Hi, I've been using Centauro for years while holidaying in Alicante. Due to the Covid pandemic this year we have had to cancel our trip in July.

I have cancelled to our car hire but have yet to hear anything from Centauro. Can you please confirm my refund has been processed? Booking number We have used Centauro for many years and have always been very satisfied. However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form.

Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past.

I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings. Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain.

As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court.

This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions! I have already try to connect to my personal account and there is no possibility of claim. Always use Centauro and that will continue after my recent experience. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days.

Superb and look forward to using Centauro again soon, Many Thanks Chris. Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros.

Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me.

I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations. You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails.

Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us. Hi Andy.

586,000
* €/m2
181 m2 | 6 bedrooms | 1 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Latest customer reviews on car hire at Alicante airport. Steve Wilson. 08/03/​. helpful votes. 1. Re: Centauro Car Hire - Alicante Airport. 3 years ago. Save. I always use Centauro and have never had any problems. I take out. Always great prices and most cars are in good condition. City/airport: Alicante. Mogo's rating of their experience of Centauro.

On return of the car the assistant checked car while we sorted out the paperwork. Surprise, surprise, the 3 dents were not mentioned but a new scratch was found by torchlight. Yes, torchlight. They refused to issue any paperwork except for the invoice. Worst company to use. Robbed of excess even with no damage on return, damage on car when collected had mysteriously disappeared? I have excess insurance so will be reimbursed, however, hire at your peril. There are enough warnings on this forum and elsewhere about poor car rental companies and enough recommendations for good, reputable car rental companies yet people do their research after they have had a bad experience.

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one. We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Log in to get trip updates and message other travellers. Centauro Car Hire. Watch this Topic. Browse forums All Browse by destination. Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? We are unable to email Centauro hire and the website is constantly unavailable. Have also tried to call the service desk in Funchal but there is no answer therefore, this leaves us unable to contact Centauro in any way!

Update: Managed to get online The first one, was cancelled on 27th March with the refund being received immediately in my credit card account.

However, I am still waiting the refund of the other, cancelled on 11th April. This is despite two e-mails sent to customer services on 26th April and 13th May A complaint has been raised mid-May with my credit card company about the missing refund but I have been told, it will take six weeks before I get any communication from them about this.

I cancelled my booking over a week ago and have not received anything from Centauro. I have been booking with Centauro for years now, voucher no. I had to cancel due to the covid I received an email stating that they had issued credit points on my account, I contacted their call centre who speak excellent English and they informed me that they had received my email and already processed the refund!

Excellent service - will continue to use this company as soon as i can travel back. Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic.

I twice used the email form on their website to request a refund to which I thought there was no reply so I finally phoned them. The lady I spoke to was very efficient and understanding and processed the refunds straight away. Also, they had answered my emails, but the replies had gone to my 'junk mail'. Centauro has always been our 'go to' car rental company and l was very relieved that they remain the most honest company we have ever used.

Had to cancel my booking usually very good at refunding and keeping in touch. Not this time, have made three attempts to contact you and all I get is booking has be3n cancelled but no refund, nothing for over two weeks. Please sort this out for me, always used Centauro and alway recommend you but would like an answer and a refund this time please voucher number I wrote on here 12 May and you responded with a link.

Very poor especially as we have been renting cars from you for 7 years and have always recommended you to others for renting cars in Spain. So disappointed in the complete lack of service this time. Just logged on to centauro and the refunds are now in progress. Will think twice about paying up front again but I have updated the review to 4 stars.

Hi, I've been using Centauro for years while holidaying in Alicante. Due to the Covid pandemic this year we have had to cancel our trip in July. I have cancelled to our car hire but have yet to hear anything from Centauro. Can you please confirm my refund has been processed? Booking number We have used Centauro for many years and have always been very satisfied.

However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form.

Answer, please :- Voucher no. My voucher number is Can you help? How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past. I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings. Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain.

As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court. This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions!

I have already try to connect to my personal account and there is no possibility of claim. Always use Centauro and that will continue after my recent experience. Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days. Superb and look forward to using Centauro again soon, Many Thanks Chris. Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros.

Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me.

I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations. You've already flagged this.

Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails. Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car.

Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us. Hi Andy. Thank you for contacting us. In order to cancel the booking, you must access your private account in our website. Note that there are no cancellation fees and that the issues with the website have been sorted.

Should you require further assistance, please contact our contact centre. Hi Michael.

271,000
* €/m2
112 m2 | 1 bedrooms | 2 bathrooms | Furnished | Parking place | Swimming-pool | Gardens
Always great prices and most cars are in good condition. City/airport: Alicante. Mogo's rating of their experience of Centauro. Answer 1 of 5: Beware. Car picked up in dark, indoor car park where we noted 3 dents in addition to 2 already noted on paperwork. No further. people have already reviewed Centauro Rent a Car. Read about their Reviews 5, I've been using Centauro for years while holidaying in Alicante.

Watch this Topic. Browse forums All Browse by destination. Alicante forums. All forums. Level Contributor. Report inappropriate content. Related: What are the most popular tours in Alicante? See all. Isla de Tabarca. Paella Alicante Experience: Market tour, cooking class and much more. Re: Centauro Car Hire. Ask a question. Local eats? See All Alicante Conversations. View Hotel. Hotel Maya Alicante. Hotel Spa Porta Maris by Melia. Hospes Amerigo. Eurostars Centrum Alicante.

Almirante Hotel. The link did not work, and was not recognised by google mail- SO, I sent my New lengthy email, together with the link, back to Centuro, requesting a conversation- NOT an automated reply - 36 hours later I have still received no communication at all.

If I do not receive a personal email in the next 24 hours, all this information will be detailed and uploaded to as many car-hire review sites as I can find- whilst isolating from Covid 19, I have a lot of time on my hands Mark.

Had to cancel my booking due to covid The person who answered my call spoke perfect english and was very understanding and issued a refund on my card straight away. Hi Guys Need to cancel our booking Ref: for Thursday 28th May as our holiday and flights have been cancelled. We are unable to email Centauro hire and the website is constantly unavailable.

Have also tried to call the service desk in Funchal but there is no answer therefore, this leaves us unable to contact Centauro in any way! Update: Managed to get online The first one, was cancelled on 27th March with the refund being received immediately in my credit card account. However, I am still waiting the refund of the other, cancelled on 11th April.

This is despite two e-mails sent to customer services on 26th April and 13th May A complaint has been raised mid-May with my credit card company about the missing refund but I have been told, it will take six weeks before I get any communication from them about this.

I cancelled my booking over a week ago and have not received anything from Centauro. I have been booking with Centauro for years now, voucher no. I had to cancel due to the covid I received an email stating that they had issued credit points on my account, I contacted their call centre who speak excellent English and they informed me that they had received my email and already processed the refund!

Excellent service - will continue to use this company as soon as i can travel back. Recently, due to Coronavirus, l had to cancel 3 car rentals with Centauro and was given vouchers by means of Gold Points instead of refunds - along with many companies under pressure in this pandemic. I twice used the email form on their website to request a refund to which I thought there was no reply so I finally phoned them.

The lady I spoke to was very efficient and understanding and processed the refunds straight away. Also, they had answered my emails, but the replies had gone to my 'junk mail'. Centauro has always been our 'go to' car rental company and l was very relieved that they remain the most honest company we have ever used.

Had to cancel my booking usually very good at refunding and keeping in touch. Not this time, have made three attempts to contact you and all I get is booking has be3n cancelled but no refund, nothing for over two weeks.

Please sort this out for me, always used Centauro and alway recommend you but would like an answer and a refund this time please voucher number I wrote on here 12 May and you responded with a link.

Very poor especially as we have been renting cars from you for 7 years and have always recommended you to others for renting cars in Spain. So disappointed in the complete lack of service this time. Just logged on to centauro and the refunds are now in progress. Will think twice about paying up front again but I have updated the review to 4 stars. Hi, I've been using Centauro for years while holidaying in Alicante. Due to the Covid pandemic this year we have had to cancel our trip in July.

I have cancelled to our car hire but have yet to hear anything from Centauro. Can you please confirm my refund has been processed? Booking number We have used Centauro for many years and have always been very satisfied. However, had to cancel our booking for June because of flight cancellation due to Covid Cancelled 2 weeks ago and have not yet received the amount, nor received answer to contact form. Answer, please :- Voucher no. My voucher number is Can you help?

How dare you try and keep my money. Please refund me now. I have cancelled 2 bookings with Centauro for June and August and have used them many times in the past. I have emailed them many times requesting they refund my 2 bookings but they have so far failed to contact me or refund the cancelled bookings. Do not pay up front for your rental car as I did. Suffered a double blow out caused simply by clipping the edje of a road while avoiding an on coming vehicle on a country road in spain.

As the car obviously only had one spare wheel i phoned their roadside assistance, who insisted the car would have to be taken back to malaga and due to covid19 I would have to have a taxi and could not ride in the pickup vehicle, they would not tell me how much thi will cot untill I arrived back in malaga where they claimed "conveniently" it came to the maximum excess of , yes very convieniently it came to EXACTLY this figure, for a start the taxi fayre was euros, which when i booked a taxi a few days later for the same journey was only 70 euros and the tow truck at euros has to be an exagerated figure, it is clear that the recovery company work in conjunction with centauro to over charge, or centauro add whatever fee they feel like to take as much money as they can from a customer, they also added a fee for so called "damage" to the interior, most of which was just dust and some small scratches less than 4cm long.

They now won't provide an invoice until I make payment, it is standard business practice to give someone an invoice if you wish them to pay, I can't submit a claim to my insurance company for these alleged fee's until i get an invoice, so looks like we will fight this in court.

This is the 3rd time I leave a comment here. No way to get a refund after cancellation. It is stated in your rental conditions! I have already try to connect to my personal account and there is no possibility of claim. Always use Centauro and that will continue after my recent experience.

Booking cancelled no problem, Plenty of email contact with Centauro who replied promptly and full refund within 3 days. Superb and look forward to using Centauro again soon, Many Thanks Chris.

Although previous hirings with Centauro were very satisfactory my latest episode has soured my opinion of them. I hired from Malaga Airport on 1 March to 15 March I returned the car with a full tank but have not been refunded my 71 euros. Also, the rear quarter window had been smashed by a vandal, Centauro charged me euros which I do not dispute BUT my UK insurer wants to see their repairers invoice before repaying me.

I have requested this four times to no avail, booking number R Overview Reviews About. Write a review. Filter by:. Just received email that they are… Just received email that they are charging me administrative fee for traffic violations.

You've already flagged this. Dissapointed Gold Club member I have been a gold club member for a number of years but have recently had no response to the cancellation of my latest booking in spite of sending two emails. Disgraceful Behaviour July- Jet2 Flight time brought forward 3. Reply from Centauro Rent a Car. Kind regards. Had to cancel my booking due to covid19… Had to cancel my booking due to covid Thank you for sharing your recent experience with us.

Hi Andy.

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