Again , hoping to see both next year. Despite the minor negatives given at the beginning of this review , which are easily resolved I would like to congratulate ALL staff members, without exception working at this hotel. Dear Ms. Smith, Thank you very much for having chosen Viva Zafiro Alcudia for your holidays and for sharing your experience with the rest of TripAdvisor readers.
I will be happy to share your kind word with the rest of the team and special with Adrian, Gabby and Jamie! Regarding the wrist band system, we have taken care about the suggestion. We hope having the opportunity to welcoming you back in the near future. Best regards! The Management. Finally a luxury hotel that is suitable for families!. We arrived in July for 10 night stay in the beautiful Viva Zafiro in the early evening and were welcomed with a lovely drink and shown to our rooms within 10 minutes of arriving with bell hop taking the bags.
We upgraded on the day to a roof top Jacuzzi suite which was in block 3. Few things to consider: They're are 6 blocks of rooms in a horse shoe shape around the pools. Inward rooms in block 5 and 6 get evening sun as the the outward rooms on blocks 1, 2 and 3. If you go in winter the opposite might be worth noting. Breakfast ends at Nothing major but work noting. Buffet on the whole was excellent. There were around 6 serving stations what fresh food was cooked to your liking.
Breakfast Pancakes, Eggs, Omelettes and Freshly juice veg and fruit etc - amazing choice. Likewise at lunch there was a salad station where you chose your items and the chef mixed, added oils and tossed for you, lashings of Salmon, Chicken, Tuna etc should you want that added. Normal food for kids. Pool side resturant is open until 4. Pools where great and really warm, kids pool is amazing and anyone with kids under 5 will not be allowed to leave there!
Entertainment was 'ok but this was never going to be XFactor audition terratory was it - one for an hour each night from 9. The guys running it are brilliant, kudos to Adriano an Kevin! Pool bar well stocked and served quick, lovely range of drinks. Difficult to pick any real massive negatives as you can always find fault with any hotel. This is a europe 5 star but more 4 star UK standard. Can't wait to return. If you have any questions I'm quite happy to answer them.
NeilD, Thanks for giving us your opinion of Viva Zafiro to other travelers. We are happy to offer children friendly facilities to provide to families a perfect holiday experience! We hope to have you with us soon again! Sunny greetings from Mallorca. Kind Regards The management. Let me lay the departure point - if you're a glam couple looking for peace , tranquility and pampering - look elsewhere.
This is a fab family hotel and despite its location in slightly off piste Alcudia delivers friendliness and a great stay for families without sorting to the lows often associated with a cheap all -in hotel.
This chap deserves more - he's a true ambassador for the hotel and personifies true hospitality. A delight in the restaurant and truly a great waitress. A very talented individual and super customer service. I would recommend looking for all inclusive deals and recommend a family suite in Block 1 - possibly a swim up suite. The pool immediately adjacent to block one is super. I would however have some criticism - the lifeguards are too passive and in particular re the bouncing wet bubble when adults clamber up.
There was a fair bit of pushing and nudging which either provoked no reaction from the life guards or a whistle blow and nil else. I stopped my 7 year old from using this pool for that reason. Overall , a very pleasant stay and super staff!! Fear Mr. Ovonarrx, Thank you for your lovely words regarding which I will be happy to share with the rest of the team as there is no greater motivator than the recognition for a job well done.
Regards The management. What a beautiful hotel. We have just returned from a weeks stay and we have been thoroughly impressed. The drinks provided on arrival was a nice touch. The room was beautiful, clean and comfortable.
Several British TV channels were available. Tea and coffee making facilities and a well stocked mini bar. The only criticism of the room is having no door to the bathroom area and class doors on the toilet and shower. No matter how much I love my husband, I don't need to see him on the loo! We loved the swim-up pool outside our room. The main dining area the market buffet is gorgeous and the food very very nice.
There is a good selection every night. It's well cooked and hot. The staff are attentive and welcoming. I'd particularly like to thank Theresa, one of the waiters. She was just the most lovely lady you could ever meet. She brought a smile to our face every time she talked to us. Take a refreshing dip in our innovative indoor and outdoor pools for the whole family and for adults only, play golf in the nearby Alcanada countryside and enjoy all the charm, history and ambience in the vibrant streets of Puerto de Alcudia.
In the evening, a great time awaits you in our four theme restaurants, where you can taste all of the delicacies and flavours of the world, as well as fresh meat and fish dishes cooked to order at the our La Veranda grill. And to end the day, nothing better than watching the sun set over the crystal-clear waters of Alcudia Bay in a beautiful place and with great company. Business travellers are also welcome at the Zafiro Palace Alcudia Hotel. Celebrate your congresses and events with us in one of our four versatile conference rooms with capacity for up to guests.
Book now. Check in Check out Rooms 1 2 3 4 Guests Search. Room 1. Evening entertainment. Kids club. Kids' outdoor play equipment. Airport transportation. Conference facilities. Banquet room. Meeting rooms. Facial treatments. Rooftop terrace. Sun umbrellas. Dry cleaning. Laundry service. Show more. Air conditioning. Private balcony. Room service. Flatscreen TV. Non-smoking rooms. Family rooms. Good to know. Hotel links. Special Rate: Special rate available.
Hotel deals. Palma Mallorca Airport 29 mi See all flights. Car Hire See all Port d'Alcudia car hire. Nearby restaurants. Namaste Indian Restaurant. Como En Casa. Lloyd's Chippy. Nearby attractions. Smugglers bar alcudia. O'Malley's Irish Pub. The Irish Tavern. Shamrock Alcudia. Write a review. Traveller rating. Time of year. Traveller type. Selected filters. All reviews a la carte restaurants swim up room junior penthouse swim up bar la veranda pirate ship market buffet coffee corner veranda restaurant old town wet bar kids club bubble pool kids pool hot tub shower and toilet mini bar five star hotel day bed frosted glass family holiday main buffet.
Keith Bowler wrote a review Mar This hotel and its staff offer such superb customer service. Its my third time staying at Zafiro Palace Alcudia and i am never disappointed. Rooms are always so clean and spacious and excellent value for money.
I certainly highly recommend this hotel to any potential corporate hosting a conference or as a tourist looking for a peaceful stay. Date of stay: March Value. Responded 8 Mar I am pleased to see that our staff provided you with great service during your stay and I will be sure to pass your praise on to them.
Hopefully we will have the opportunity to welcome you back on your fourth stay. If we can be of any further assistance, please do not hesitate to get in touch. Lyndsey wrote a review Nov Glasgow, United Kingdom 3 contributions 1 helpful vote. Hotel's Favourite. Wonderful hotel. Lovely hotel, staff were very attentive and pleasant. Hotel was quiet given the time of year but this only added to the relaxing girls trip we were looking for. Will definitely return.
Date of stay: November Trip type: Travelled with friends. Helpful Share. Responded 19 Nov Dear Lyndsey, Thank you for taking the time to leave us such amazing feedback following your recent stay with us. I am delighted to see that you enjoyed your stay and left us feeling relaxed! We hope to welcome you back again soon.
Helen M wrote a review Mar A very relaxing week. The room was beautiful, the staff were extremely lovely.